Apple TV is a streaming media player entertaining users for the past few years. It is not a frequent event that Apple TVs come up with issues. However, the users might encounter a problem like the Apple TV keeps turning off. Later, Apple TV turns on by itself. So, if you have an Apple TV that turns off frequently, you need to keep reading the following section. Your Apple TV might have a software or hardware problem that causes the device to come up with issues. However, there are plenty of ways you can try fixing this issue on your Apple TV. So, let’s discuss the same in detail in the section below.

Apple TV Keeps Turning Off

Apple TV Keeps Turning Off: Troubleshooting Tips

The issue with your Apple TV might either be with its software or hardware. So, let’s find out how to fix an Apple TV that keeps shutting off.

Restart Your Apple TV

1. Open your Apple TV Settings and click on the System option.

2. Click on the Restart option and wait for your Apple TV to turn off and turn back on automatically.

Apple TV Keeps Turning Off

3. Check if the issue on your Apple TV has stopped or not.

Perform a Hard Restart

Depending on the Apple TV model you have, choose the buttons and keep pressing them to hard reset Apple TV. With this, you can fix Apple TV 4K keeps turning off issue.

Perform a Hard Restart
  • Menu and TV buttons: First-generation Siri remote
  • Back and TV buttons: Second-generation Siri remote
  • Menu and Down buttons: Remotes with no Siri

Check the Sleep Timer on your Apple TV

1. On your Apple TV, launch the Settings and clock on the General.

2. Next, click on the Sleep After option. Here, you can choose between 15 minutes, 30 minutes, 1 hour, 5 hours, 10 hours, or Never. 

Keep your Apple TV unplugged for a while

3. Depending on the sleep timer set before, the device might turn off even without you initiating it.

Keep your Apple TV Unplugged for a While

Keeping an Apple TV unplugged for some time can help you reset certain issues with the device’s internal memory.

1. Unplug the power cord from the Apple TV and leave it idle for about five minutes or more.

Keep your Apple TV unplugged for a while

2. After a few minutes, plug back the power cable and check if the issue still exists.

Software Update of the Apple TV

Any software issue can be taken off by performing a software or firmware update on Apple TV.

1. Open the Apple TV Settings and clock on the System option.

2. Next, click on the Software Updates option and then on the Update Software option.

3. Also, turn on the Automatically Update option and this will download and install new versions of updates.

Update Apps on the Apple TV

If your face issues with only one or many apps on your Apple TV, you need to update the apps on the Apple TV.

1. Launch the Apple TV Settings and clock on Apps.

2. Next, click on the Automatically Update Apps option, and clock on the On option.

Perform a Factory Reset

3. With that, all the apps on your Apple TV will be updated automatically to their current version.

4. If it bothers you more, delete the particular app and install it once again.

Try Using Another Power Cord

If your Apple TV turns off frequently, you need to ensure that the issue isn’t with the Power Cord. For the same, try using a different power cable. If the issues still exist, you need to try other troubleshooting methods.

Perform a Factory Reset

A factory reset removes most issues on your Apple TV. Along with that, it will delete everything you have on your Apple TV.

1. Launch the Apple TV Settings and select System.

2. Next, click on the Reset option and the Reset and Update option.

Perform a Factory Reset

These were the few troubleshooting tips that can help you fix Apple TV that randomly turns off. If none of these methods helps you fix the issue, you can contact Apple Support.

Related: How to Troubleshoot Apple TV Not Working Issue

Frequently Asked Questions

How to fix the Apple TV that keeps disconnecting from WIFI?

When Apple TV keeps disconnecting from WIFI, you need to reset the router, replace the cable, or update the device with the latest version. In addition, you shall reduce device interference.

How to fix Apple TV keeps disconnecting from AirPlay?

If AirPlay keeps disconnecting, check if the WIFI connection is stable and enabled on your devices. Ensure to connect your Apple TV to the same WIFI as your iPhone.

Why does my Apple TV remote keep disconnecting?

If the remote disconnects from your Apple TV, then check if the remote is within the proper range of your TV. Sometimes, the battery might be low and that might be the cause.

Why does Apple TV keep pausing?

It may be due to the slow or no internet connectivity.

Why is Apple TV keeps shutting off and restarting?

It might due to the outdated version of the firmware or software on your device. To fix up the issue, you may need to update the device.