Apple TV is available on a variety of devices, including Roku. If you have a proper subscription, you can enjoy movies and shows from the Apple TV app on the Roku lineup of streaming devices. However, you might get into Apple TV on Roku not working at times. The reason for this error might vary, and let whatever be the cause of the error, and you can easily fix the issue on your device. We have combined working troubleshooting fixes that you need to try if the Apple TV app is not working on Roku.

Why is Apple TV Not Working on Roku

If you are looking for the root causes for the Apple TV not working issue, consider the following reasons.

  • Weak or poor internet connection
  • Pending software update on Roku
  • Apple TV+ server issues
  • Apple TV subscription has expired

Apple TV+ Not Working on Roku: Fixes

If you find that the Apple TV+ app is not working on your Roku device, you need to try these fixes.

No Support for Apple TV

If your device is incompatible with the Apple TV app, you can’t access it. Following is a list of Roku models that support Apple TV.

  • Roku 2 (4205X, 4210X)
  • Roku 3 (4200X, 4230X)
  • Streaming Stick (3800X)
  • Streaming Stick+ (3810X, 3811X)
  • Roku HD (3932X)
  • Express (3900X, 3930X)
  • Express+ (3910X, 3931X)
  • Premiere (3920X, 4620X)
  • Premier+ (3921X, 4630X)
  • Ultra (4640X, 4660X, 4661X, 4670X)
  • Ultra LT (4662X)
  • Roku TV
  • Roku Smart Soundbar
  • Onn Roku Smart Soundbar

Check for Apple TV Server Issues

If the Apple TV+ server is down for maintenance, you might be unable to access the Apple TV app on any device. When you try to load the content on the app, you might see that it is buffering for a very long time. If you doubt a server issue, visit websites like Downdetector. You might have to wait for the server to be active again so that you can access content from the app.

Downdetector

Check your Wi-Fi Connection

One of the standard reasons for an app not loading might be a weak internet connection. It applies to the Apple TV app on Roku. You might have to disconnect them if you have connected more devices to the same Wi-Fi network. Restart your Wi-Fi router by unplugging it from the power source for 5 to 10 minutes. After that, plug it back into the power source and connect it to your Roku device. If the Wi-Fi network is still slow, contact your Internet service provider.

Connect Using Ethernet Cable

If your Wi-Fi network is slow, it might be because it passes signals over the air. To reduce this loss of Wi-Fi strength, you can connect your Roku device to the internet using an Ethernet cable. Once you connect using an Ethernet cable, you will get better internet strength. It may fix the Apple TV app not working on the Roku issue.

Use Ethernet cable

Restart Roku

You might not be able to access the Apple TV app if there are minor issues with Roku. You can fix minor issues by restarting the Roku device.

1. Press the Home button on your Roku remote and launch the home screen.

2. Select the Settings option from the Roku home screen.

3. Next, select the System options and then the Power option.

4. Finally, select the System Restart option and then select Restart.

Restart

5. Wait for the restart to complete, and then try accessing the Apple TV app.

Power Cycle on Roku

Power cycling Roku will remove any remaining power on the device and restart it completely. For this, you should unplug the Roku device from the power source for 5 to 10 minutes. After the required time has passed, you need to connect it back to the power source and turn it on. Finally, try accessing the Apple TV app on the device.

Uninstall Apple TV

If you still can’t access the Apple TV app, try uninstalling the app from your Roku and then reinstalling it.

1. Press the Home button of The Rock remote.

2. Navigate to the Apple TV app and highlight it.

3. Press the Star button on the remote to launch the Options menu.

4. From the menu, select the Remove Channel option.

Remove button

5. Once again, select the Remove option to confirm.

6. After uninstalling the app, you can install it back on the device from the Roku Channel Store.

7. Finally, check if the Apple TV not working on the Roku issue is resolved.

Sign Out for Apple TV

Try signing out of the Apple TV app and then signing in.

1. Launch the home screen by pressing the Home button on the remote.

2. From the home screen, find the Apple TV app icon and open it.

3. From the app, select the Settings menu.

4. Next, select the Accounts option and then the Sign Out option.

5. Once again, confirm to sign out.

6. Finally, you can sign in to the Apple TV app using the right credentials.

Apple TV not working on Roku

Check Apple ID

When you have more than one Apple ID, there are chances for you to have entered the wrong ID while signing in to Apple TV. If you enter the wrong credentials, you might not be able to access the streaming app. It is vital to enter the proper email or Apple ID while signing into Apple TV+.

Apple TV App on SD Card

Some Roku devices have a slot for SD cards. You can store apps and content on the SD card in the Roku device. However, the Apple TV app will not work on your device, if you have stored it on the SD card. If your Roku device supports an SD card follow these instructions.

Apple TV not working on Roku

1. Uninstall the Apple TV app from your device.

2. Remove the SD card from the slot and unplug the Roku device from the power source.

3. Replug the Roku device from the power source and turn it on.

4. Now, try installing the Apple TV+ app and accessing it on your device.

Software Update on Roku

If you have a pending software update on Roku, it might be the root cause for the Apple TV app not working on Roku. So, perform a Roku software update as follows.

1. Launch the Roku home screen by pressing the Home button on your remote.

2. Select the Settings option and then the System option.

3. Next, select the System Update option and the Check Now option.

Apple TV not working on Roku

4. The Roku device will manually search for updates and install them automatically.

Reset Your Roku Device

One of the final measures to adopt is a Factory Reset on Roku. However, it might remove all the apps and customized settings on the device.

1. Launch the Roku home screen by pressing the Home button on your remote.

2. Select the Settings option and then the System option.

3. Next, choose the Advanced System Settings option.

4. Select the Factory Reset option and confirm it.

Apple TV not working on Roku

5. Wait for the factory reset to complete, and then set up your Roku device.

6. You will have to install the Apple TV app and then try accessing it on your device.

Now, you know what to do if the Apple TV app is not playing or showing up on your Roku device. Once you fix the issue with the Apple TV app, you can enjoy watching the shows that the Apple TV app hosts. When the issue cannot be rectified at all, then you need to contact Apple Support or Roku Support.

Frequently Asked Questions

Does Apple TV work on Roku?

Yes, the Apple TV app has support on popular non-Apple devices, including Roku.

Why does Apple TV not work on Roku?

If the Apple TV+ app is not working on your device, it might be because of server issues or a weak internet connection.

Why is Apple TV not working on TCL Roku TV?

If the app is not working on your TCL Roku TV, check if there are some issues with the app server.

Why is Apple TV sound not working on Roku?

If the Apple TV+ app sound is not working, check if you have put your TV on mute. When that is not the case, you shall try restarting the app on your device.

How to watch Apple TV on an older Roku?

If you don’t have support for the Apple TV app, you can stream it by screen mirroring from iOS devices.

Why is Apple AirPlay not working on Roku?

If the Apple AirPlay is not working, check if you have connected your Roku device with the same Wi-Fi network as the Apple device.

How do you reset Apple TV on Roku?

To reset the Apple TV, close the app on your device and then try opening it. If the app is still showing errors, you might have to uninstall it and re-install it.